Returns & Exchanges
At Parker Thatch, we want you to be completely in love with your purchase; if you are not satisfied, we accept returns of unused, tagged merchandise within 14 days of delivery. Please note that personalized or monogrammed items are considered final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be emailed to you immediately upon completion of the request.
Package Securely
Place the items in their original packaging, ensuring all protective dust bags and tags are included to prevent damage during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing